 {"id":1056,"date":"2026-04-29T14:36:57","date_gmt":"2026-04-29T19:36:57","guid":{"rendered":"https:\/\/new-web.hospitalsantamonica.gov.co\/?page_id=1056"},"modified":"2026-05-06T13:02:07","modified_gmt":"2026-05-06T18:02:07","slug":"informe-del-proceso-de-quejas","status":"publish","type":"page","link":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/informe-del-proceso-de-quejas\/","title":{"rendered":"Informe del proceso de quejas"},"content":{"rendered":"<div class=\"gd-tabla-wrapper\"><input type=\"text\" class=\"gd-buscador-tabla\" placeholder=\"\ud83d\udd0d Buscar documentos...\"><div class=\"gd-tabla-documentos-container\"><table class=\"gd-tabla-documentos\"><thead><tr><th>T\u00edtulo del Documento<\/th><th>Archivo<\/th><th>Acciones<\/th><\/tr><\/thead><tbody><tr><td class=\"gd-columna-titulo\" rowspan=\"13\" style=\"vertical-align:middle; border-right:1px solid #eee; background:#fdffdf; font-weight:bold; padding:12px; width:25%;\">Informe Quejas<\/td><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">informe-voz-del-cliente-externo-primer-trimestre-2026<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/06\/informe-voz-del-cliente-externo-primer-trimestre-2026.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=6920&#038;file_id=e45e306f491bd2299aa4f840adf0ab30\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 11 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">INFORME-VOZ-DEL-CLIENTE-EXTERNO-PRIMER-TRIMESTRE-2025<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/06\/INFORME-VOZ-DEL-CLIENTE-EXTERNO-PRIMER-TRIMESTRE-2025.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=6920&#038;file_id=ab6cabdabfac2e40d56d73dda84a187b\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 11 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">informe-voz-del-cliente-externo-segundo-trimestre-2025<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/06\/informe-voz-del-cliente-externo-segundo-trimestre-2025.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=6920&#038;file_id=76c91ad9f91d4d5b9eb039896016e447\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 13 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">informe-voz-del-cliente-externo-tercer-trimestre-2025<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/06\/informe-voz-del-cliente-externo-tercer-trimestre-2025.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=6920&#038;file_id=dfb41831e37dc1fda19987803df10e04\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 11 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">informe-voz-del-cliente-externo-cuarto-trimestre-2025<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/06\/informe-voz-del-cliente-externo-cuarto-trimestre-2025.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=6920&#038;file_id=d72a7fdac1f5a43e54e60deed18938aa\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 10 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">informe-voz-del-cliente-externo-primer-trimestre-2025-anexos<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/06\/informe-voz-del-cliente-externo-primer-trimestre-2025-anexos.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=6920&#038;file_id=59f980efe980bed47364378a1d26e7ef\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 13 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">INFORME-VOZ-DEL-CLIENTE-EXTERNO-CUARTO-TRIMESTRE-2024-v2<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/06\/INFORME-VOZ-DEL-CLIENTE-EXTERNO-CUARTO-TRIMESTRE-2024-v2.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=6920&#038;file_id=5fd88b59682bd7d7761a3532e8faf63d\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 11 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">INFORME-VOZ-DEL-CLIENTE-EXTERNO-CUARTO-TRIMESTRE-2024<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/06\/INFORME-VOZ-DEL-CLIENTE-EXTERNO-CUARTO-TRIMESTRE-2024.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=6920&#038;file_id=3f95eb20c4b309698b6fe519937df7b8\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 11 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">INFORME-VOZ-DEL-CLIENTE-EXTERNO-TERCER-TRIMESTRE-2024-v.2<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/06\/INFORME-VOZ-DEL-CLIENTE-EXTERNO-TERCER-TRIMESTRE-2024-v.2.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=6920&#038;file_id=3511bfc8a71be965e2e82cc08738ded6\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 11 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">INFORME-VOZ-DEL-CLIENTE-EXTERNO-TERCER-TRIMESTRE-2024<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/06\/INFORME-VOZ-DEL-CLIENTE-EXTERNO-TERCER-TRIMESTRE-2024.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=6920&#038;file_id=fff7285db3584261cd7a5a18dede3326\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 11 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">INFORME-VOZ-DEL-CLIENTE-I-SEMESTRE-2018<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/06\/INFORME-VOZ-DEL-CLIENTE-I-SEMESTRE-2018.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=6920&#038;file_id=5d36b822c415dde01e067db7dd137c61\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 10 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">LA-VOZ-DEL-CLIENTE-EXTERNO-PRIMER-TRIMESTRE-2023<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/06\/LA-VOZ-DEL-CLIENTE-EXTERNO-PRIMER-TRIMESTRE-2023.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=6920&#038;file_id=88b0be4cbb0e36a6682679dd946dce44\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 10 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">VOZ-DEL-CLIENTE-PRIMER-TRIMESTRE<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/06\/VOZ-DEL-CLIENTE-PRIMER-TRIMESTRE.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=6920&#038;file_id=663c7366b63ef1ba0b0ec21fe9249b45\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 9 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-titulo\" rowspan=\"5\" style=\"vertical-align:middle; border-right:1px solid #eee; background:#fdffdf; font-weight:bold; padding:12px; width:25%;\">Informes pqrs<\/td><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">informe-voz-del-cliente-externo-primer-trimestre-2026<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/05\/informe-voz-del-cliente-externo-primer-trimestre-2026.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=1487&#038;file_id=6ad53bfe1894780d760be765256ade49\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 15 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">informe-voz-del-cliente-externo-tercer-trimestre-2025<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/05\/informe-voz-del-cliente-externo-tercer-trimestre-2025.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=1487&#038;file_id=4603ee92d7fea62d75088b54b063df3a\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 16 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">informe-voz-del-cliente-externo-cuarto-trimestre-2025<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/05\/informe-voz-del-cliente-externo-cuarto-trimestre-2025.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=1487&#038;file_id=17575aff149c05caa18330628ae80384\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 15 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">INFORME-VOZ-DEL-CLIENTE-EXTERNO-PRIMER-TRIMESTRE-2025<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/05\/INFORME-VOZ-DEL-CLIENTE-EXTERNO-PRIMER-TRIMESTRE-2025.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=1487&#038;file_id=fdb196f2636dbb0e687bb5505761ba64\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 15 descargas\r\n              <\/div><\/td><\/tr><tr><td class=\"gd-columna-archivo\" style=\"padding:12px; vertical-align:middle; border-bottom:1px solid #eee;\"><div style=\"display: flex; align-items: center; gap: 10px;\"><span style=\"font-size: 1.2rem;\">\ud83d\udcc4<\/span><span style=\"font-size: 0.9rem; color: #333;\">INFORME-VOZ-DEL-CLIENTE-EXTERNO-CUARTO-TRIMESTRE-2024-v2<\/span><\/div><\/td><td class=\"gd-columna-acciones\" style=\"padding:12px; vertical-align:middle; text-align:center; border-bottom:1px solid #eee; width:180px;\"><div class=\"gd-acciones-wrap\" style=\"display:flex; gap:5px; justify-content:center; flex-wrap:wrap;\"><a href=\"http:\/\/new-web.hospitalsantamonica.gov.co\/wp-content\/uploads\/2026\/05\/INFORME-VOZ-DEL-CLIENTE-EXTERNO-CUARTO-TRIMESTRE-2024-v2.pdf\" target=\"_blank\" \r\n                 style=\"background: #5cb85c; color: white; padding: 5px 10px; border-radius: 3px; text-decoration: none; font-size: 0.8rem; display: inline-flex; align-items: center; gap: 3px;\">\r\n                 \ud83d\udc41\ufe0f Ver<\/a><a href=\"https:\/\/new-web.hospitalsantamonica.gov.co\/?gd_download=1&#038;post_id=1487&#038;file_id=7c27b89ceb772127ef2b7eb5afbd41ad\"\r\n                 class=\"gd-btn-descarga\"\r\n                 style=\"\r\n                    background:#0275d8;\r\n                    color:white;\r\n                    padding:5px 10px;\r\n                    border-radius:3px;\r\n                    text-decoration:none;\r\n                    font-size:0.8rem;\r\n                    display:inline-flex;\r\n                    align-items:center;\r\n                    gap:5px;\r\n                 \">\r\n                 \u2b07\ufe0f Descargar\r\n              <\/a><\/div><div class=\"gd-contador-descargas\"\r\n                style=\"\r\n                    font-size:11px;\r\n                    color:#666;\r\n                    margin-top:4px;\r\n                    text-align:center;\r\n                \">\r\n                \u2b07\ufe0f 15 descargas\r\n              <\/div><\/td><\/tr><\/tbody><\/table><\/div><div class=\"gd-paginacion-container\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1056","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/pages\/1056","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/comments?post=1056"}],"version-history":[{"count":2,"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/pages\/1056\/revisions"}],"predecessor-version":[{"id":1493,"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/pages\/1056\/revisions\/1493"}],"wp:attachment":[{"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/media?parent=1056"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}