{"id":831,"date":"2026-04-27T14:58:00","date_gmt":"2026-04-27T19:58:00","guid":{"rendered":"https:\/\/new-web.hospitalsantamonica.gov.co\/?page_id=831"},"modified":"2026-04-28T12:45:41","modified_gmt":"2026-04-28T17:45:41","slug":"debberes-y-derechos","status":"publish","type":"page","link":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/debberes-y-derechos\/","title":{"rendered":"Debberes y Derechos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"831\" class=\"elementor elementor-831\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ea0c11 e-flex e-con-boxed e-con e-parent\" data-id=\"9ea0c11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-247533a e-flex e-con-boxed e-con e-parent\" data-id=\"247533a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a00c454 e-con-full e-flex e-con e-child\" data-id=\"a00c454\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77560a4 elementor-widget elementor-widget-html\" data-id=\"77560a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"hospital-master-container\">\r\n    \r\n    <!-- T\u00cdTULO PRINCIPAL -->\r\n \r\n    <!-- SECCI\u00d3N: DERECHOS (FONDO LIGERO AZUL) -->\r\n    <div class=\"rights-section\">\r\n        <h3 class=\"group-title title-rights\">DERECHOS DE LOS USUARIOS<\/h3>\r\n        <div class=\"grid-2-cols\">\r\n            \r\n            <div class=\"card-info border-blue\">\r\n                <div class=\"icon-header\">\r\n                    <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M12 21.35l-1.45-1.32C5.4 15.36 2 12.28 2 8.5 2 5.42 4.42 3 7.5 3c1.74 0 3.41.81 4.5 2.09C13.09 3.81 14.76 3 16.5 3 19.58 3 22 5.42 22 8.5c0 3.78-3.4 6.86-8.55 11.54L12 21.35z\"\/><\/svg>\r\n                    <h4>1. Atenci\u00f3n Humana y Calidad<\/h4>\r\n                <\/div>\r\n                <ul>\r\n                    <li>Atenci\u00f3n sin discriminaci\u00f3n de raza, g\u00e9nero o religi\u00f3n.<\/li>\r\n                    <li>Trato con amabilidad y respeto por todo el personal.<\/li>\r\n                    <li>Servicios con altos est\u00e1ndares de seguridad y dignidad.<\/li>\r\n                <\/ul>\r\n            <\/div>\r\n\r\n            <div class=\"card-info border-blue\">\r\n                <div class=\"icon-header\">\r\n                    <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"\/><polyline points=\"14 2 14 8 20 8\"\/><line x1=\"16\" y1=\"13\" x2=\"8\" y2=\"13\"\/><line x1=\"16\" y1=\"17\" x2=\"8\" y2=\"17\"\/><polyline points=\"10 9 9 9 8 9\"\/><\/svg>\r\n                    <h4>2. Informaci\u00f3n y Consentimiento<\/h4>\r\n                <\/div>\r\n                <ul>\r\n                    <li>Informaci\u00f3n clara sobre diagn\u00f3stico y tratamientos.<\/li>\r\n                    <li>Decidir libremente sobre procedimientos (Consentimiento Informado).<\/li>\r\n                    <li>Conocer costos y tr\u00e1mites administrativos.<\/li>\r\n                <\/ul>\r\n            <\/div>\r\n\r\n            <div class=\"card-info border-blue\">\r\n                <div class=\"icon-header\">\r\n                    <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><rect x=\"3\" y=\"11\" width=\"18\" height=\"11\" rx=\"2\" ry=\"2\"\/><path d=\"M7 11V7a5 5 0 0 1 10 0v4\"\/><\/svg>\r\n                    <h4>3. Privacidad y Confidencialidad<\/h4>\r\n                <\/div>\r\n                <p>Garant\u00eda de privacidad durante la atenci\u00f3n y manejo confidencial de su historia cl\u00ednica seg\u00fan la ley.<\/p>\r\n            <\/div>\r\n\r\n            <div class=\"card-info border-blue\">\r\n                <div class=\"icon-header\">\r\n                    <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"\/><\/svg>\r\n                    <h4>4. PQRS y Participaci\u00f3n<\/h4>\r\n                <\/div>\r\n                <p>Derecho a presentar quejas, reclamos o sugerencias y recibir respuesta oportuna. Aceptar o no participar en investigaciones.<\/p>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n   \r\n<\/div>\r\n<style>\r\n    <style>\r\n.hospital-master-container {\r\n    max-width: 1200px;\r\n    margin: 0 auto;\r\n    padding: 20px;\r\n    font-family: 'Segoe UI', Arial, sans-serif;\r\n}\r\n\r\n.main-title {\r\n    text-align: center;\r\n    color: #2c3e50;\r\n    margin-bottom: 40px;\r\n    font-size: 2rem;\r\n    text-transform: uppercase;\r\n}\r\n\r\n.group-title {\r\n    padding: 15px;\r\n    border-radius: 10px;\r\n    color: white;\r\n    text-align: center;\r\n    margin-bottom: 25px;\r\n}\r\n\r\n.title-rights { background-color: #007bff; }\r\n.title-duties { background-color: #f39c12; }\r\n\r\n.grid-2-cols {\r\n    display: grid;\r\n    grid-template-columns: repeat(2, 1fr);\r\n    gap: 20px;\r\n    margin-bottom: 50px;\r\n}\r\n\r\n.card-info {\r\n    background: #fff;\r\n    padding: 25px;\r\n    border-radius: 15px;\r\n    box-shadow: 0 4px 15px rgba(0,0,0,0.05);\r\n    transition: transform 0.3s ease;\r\n    border: 1px solid #eee;\r\n}\r\n\r\n.card-info:hover {\r\n    transform: translateY(-5px);\r\n}\r\n\r\n.border-blue { border-top: 5px solid #007bff; }\r\n.border-orange { border-top: 5px solid #f39c12; }\r\n\r\n.icon-header {\r\n    display: flex;\r\n    align-items: center;\r\n    gap: 15px;\r\n    margin-bottom: 15px;\r\n}\r\n\r\n.icon-header svg {\r\n    width: 30px;\r\n    height: 30px;\r\n    color: inherit;\r\n}\r\n\r\n.border-blue .icon-header { color: #007bff; }\r\n.border-orange .icon-header { color: #f39c12; }\r\n\r\n.card-info h4 {\r\n    margin: 0;\r\n    font-size: 1.15rem;\r\n    color: #333;\r\n}\r\n\r\n.card-info p, .card-info li {\r\n    font-size: 0.95rem;\r\n    color: #666;\r\n    line-height: 1.5;\r\n}\r\n\r\n.card-info ul {\r\n    padding-left: 20px;\r\n    margin: 10px 0 0;\r\n}\r\n\r\n\/* Adaptaci\u00f3n m\u00f3vil *\/\r\n@media (max-width: 768px) {\r\n    .grid-2-cols {\r\n        grid-template-columns: 1fr;\r\n    }\r\n}\r\n<\/style>\r\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7434e3d e-con-full e-flex e-con e-child\" data-id=\"7434e3d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77862db elementor-widget elementor-widget-html\" data-id=\"77862db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t <!-- SECCI\u00d3N: DEBERES (FONDO LIGERO NARANJA) -->\r\n       <h3 class=\"group-title title-rights\">DEBERES DE LOS USUARIOS<\/h3>\r\n    <div class=\"duties-section\">\r\n         <div class=\"grid-2-cols\">\r\n            \r\n            <div class=\"card-info border-orange\">\r\n                <div class=\"icon-header\">\r\n                    <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M16 21v-2a4 4 0 0 0-4-4H5a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><polyline points=\"16 11 18 13 22 9\"\/><\/svg>\r\n                    <h4>Suministrar Informaci\u00f3n Veraz<\/h4>\r\n                <\/div>\r\n                <p>Presentar documento de identidad original y brindar datos exactos sobre su salud y antecedentes cl\u00ednicos.<\/p>\r\n            <\/div>\r\n\r\n            <div class=\"card-info border-orange\">\r\n                <div class=\"icon-header\">\r\n                    <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><path d=\"M20 9v11a2 2 0 0 1-2 2H6a2 2 0 0 1-2-2V9\"\/><path d=\"M9 22V12h6v10\"\/><path d=\"M2 10.6L12 2l10 8.6\"\/><\/svg>\r\n                    <h4>Respetar Normas y Recursos<\/h4>\r\n                <\/div>\r\n                <p>Cumplir protocolos del hospital, cuidar las instalaciones y tratar con respeto al personal y dem\u00e1s usuarios.<\/p>\r\n            <\/div>\r\n\r\n            <div class=\"card-info border-orange\">\r\n                <div class=\"icon-header\">\r\n                    <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg>\r\n                    <h4>Puntualidad y Pagos<\/h4>\r\n                <\/div>\r\n                <p>Asistir puntualmente a citas, cancelar con anticipaci\u00f3n si no puede ir y realizar pagos de copagos seg\u00fan su r\u00e9gimen.<\/p>\r\n            <\/div>\r\n\r\n            <div class=\"card-info border-orange\">\r\n                <div class=\"icon-header\">\r\n                    <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><line x1=\"4.93\" y1=\"4.93\" x2=\"19.07\" y2=\"19.07\"\/><\/svg>\r\n                    <h4>Espacios Saludables<\/h4>\r\n                <\/div>\r\n                <p>Respetar los espacios libres de humo, alcohol y sustancias psicoactivas dentro de la instituci\u00f3n.<\/p>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>DERECHOS DE LOS USUARIOS 1. Atenci\u00f3n Humana y Calidad Atenci\u00f3n sin discriminaci\u00f3n de raza, g\u00e9nero o religi\u00f3n. Trato con amabilidad y respeto por todo el personal. Servicios con altos est\u00e1ndares de seguridad y dignidad. 2. Informaci\u00f3n y Consentimiento Informaci\u00f3n clara sobre diagn\u00f3stico y tratamientos. Decidir libremente sobre procedimientos (Consentimiento Informado). Conocer costos y tr\u00e1mites administrativos. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-831","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/pages\/831","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/comments?post=831"}],"version-history":[{"count":11,"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/pages\/831\/revisions"}],"predecessor-version":[{"id":910,"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/pages\/831\/revisions\/910"}],"wp:attachment":[{"href":"https:\/\/new-web.hospitalsantamonica.gov.co\/index.php\/wp-json\/wp\/v2\/media?parent=831"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}